Better Lobby / Teller Management - Benefits
The Teller Module is a component of the Better Lobby Solution and extends the base license with a Teller Visit Recorder that enables Tellers to start and stop a "visit" with the click of a button.
Key Benefits of Better Lobby / Teller
- Improves member service and teller utilization.
- Improves management control of the teller line and helps manage variations in teller traffic.
- Provides important insight into teller visit duration.
- Measures teller "busyness".
- Reduces teller staffing cost.
At the right is one of several Teller “Busyness” reports — showing how often lines were forming for teller service throughout a day.