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Better Lobby / Teller Management - Benefits

The Teller Module is a component of the Better Lobby Solution and extends the base license with a Teller Visit Recorder that enables Tellers to start and stop a "visit" with the click of a button.

Key Benefits of Better Lobby / Teller

  • Improves member service and teller utilization.
  • Improves management control of the teller line and helps manage variations in teller traffic.
  • Provides important insight into teller visit duration.
  • Measures teller "busyness".
  • Reduces teller staffing cost.

At the right is one of several Teller “Busyness” reports — showing how often lines were forming for teller service throughout a day.

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