Main Service Queue - Introduction
By easily and efficiently queuing incoming branch sales and service visitors while notifying staff of their arrival, Better Lobby Main Service Queue module contributes to outstanding member service, helps builds visitor trust, and captures a variety of important metrics that are important to management.
As the base module in the Better Lobby Solution, the Main Service Queue integrates with other existing systems in your organization (i.e. host, contact manager, etc.) to further enhance its usefulness and help your organization improve sales and customer service, while lowering overall cost-of-service.
The advantages of using Better Lobby extend well beyond the first point of contact with your member. They include:
- Speed up service for waiting visitors
- Improve staff performance
- Encourage referrals and cross-selling
- Increases management’s “span of control”
- Easy to use and affordable
It is available as a locally installed application (in your data center) or as a service bureau solution available over a secure internet connection.