Better Lobby Appointment Calendar provides an enterprise-wide, branch specific appointment calendar for each employee, making the creation and updating of member appointments remarkably fast and easy. The calendar notifies users of arriving appointments as they are checked into Better Lobby.
Appointment Calendar Module delivers an unparalleled level of simplicity and effectiveness in the scheduling, updating and fulfillment of appointments in your branches. As branches evolve to meet changing market needs, the module provides an appointment management solution that reduces cost, improves service and increases sales. Better Lobby Appointment Calendar has been designed specifically for credit unions.
Branch and Employee Specific – We've designed it to work the way you work — so there will be no confusion where an employee works or when they will be there. If a member contacts the call center after branch hours to change an appointment, it can be done right then, on the spot!
Fresh, Easy-to-use Screen Design – Staff will love using Branch Calendar: it's so easy to use, training may not be required.
Appointment Assistant makes it simple for all credit union staff to book member appointments for other staff with confidence that they know their qualifications and availability. Staff are notified by email of appointments made by others on their Better Lobby calendar.
Outlook Integration - easy-to-use integration with Outlook for those staff members who continue to need Outlook for business use. Better Lobby Branch Appointments appear in Outlook so that calendar users never miss a member appointment. Importantly, an employee’s Outlook busy times are also shown in the Better Lobby calendar to avoid meeting conflicts.
Replace Other Calendars - Better Lobby Branch Appointment Calendar can replace other awkward or costly solutions currently in use, enabling your branch organization to standardize member-facing branch employees on a single scheduling application.
Handles Online Appointments by members - Branch Appointments module integrates with our Mobile Appointment Booking Tool to enable your members to make their own appointments on their mobile device or desktop.
- Better Lobby Overview
- Traditional & Retail Branch Use
- Modules Overview
- Main Service Queue
- Main Service Queue - Benefits
- Main Service Queue - Features
- Staff Availability & Productivity
- Referrals & Cross-sell Tracking
- Wall Display of Main Service Queue
- Kiosk for Self Check-in and Concierge
- Online Queuing of Visits
- Branch Appointments Modules
- Branch Appointment Calendar
- Mobile Appointment Booking Tool
- Branch Video Meeting Queues
- Solution Cost